Returns & Policies
special shipping is requested, with normal processing, we ship UPS Ground
the following business day after receipt of the order. Sales tax applies
only to California orders . Non stocked or "Specials" products are non-returnable
and prepay only.
Rates (based upon 1 lb):
UPS Ground $11.75
2nd Day $22.00
Next Day $45.00
rates are subject to size, weight and the ship to locations
note: Due to the fact that headsets and headset accessories are personal
items, we cannot accept returns under any conditions due to health factors.
The only products approved for return are those that are demonstration
units, or for the reasons listed below:
Warranty applies through the manufacturer directly
commercial grade headsets/amplifiers only, within 30 days from invoice
date will be replaced.
product shipment (must be unused).
pre approved RMA number must be obtained prior to sending back any product.
RMA request are submitted for approval and not all RMA request will be
approved. Any product sent to ADCOM/BHS without a pre approved RMA number
on the outside of package will be returned to the sender. A 25% restock
fee may apply.